SITE POLICIES

By using this page, you accept the terms, conditions and advertisements contained therein. The company reserves the right, at its own discretion, to update or revise the policies as it deems necessary. Please, review them periodically to be informed of the changes.

PRIVACY POLICY

It reveals our collection of information and how it is disseminated through our websites.

We use your IP address to help us diagnose your server problems and to administer our site. Your IP address can be used to collect demographic information. This information allows us to provide better content to our users by meeting their needs, also helping our marketing staff to better understand our audience.

This site may use the service of others in order to serve and / or advertise, promote or send other marketing messages. To do this, these services collect typical anonymous information through the use of cookies. Contact us in case you want to learn more about these

This site may organize forums, assembly messages, and / or media groups available to other users. Please, remember that any information that is displayed in it, becomes public so you must be cautious in the type of personal information that you provide.

This page maintains a newsletter with email addresses. Valmovilidad.com collects the email addresses of the volunteer subscribers. Subscribers can remove their address from the list by following the instructions provided in each of the newsletters.

If you have any questions about this privacy policy, you can contact info@valrental.com

Property Rights and Restrictions

All content and materials available on this site are protected by copyrights, trademarks, service marks, patents, trade secrets, or any other property rights and laws that restrict their use.

The product and name Val Mobility are registered trademarks and / or trademarks of Valmovilidad.com and are exclusive to Val Mobility. You may not make use of the Val Mobility trademarks under any circumstances without prior authorization from Val Mobility. Except as expressly authorized by Val Mobility, you agree not to sell, resell, exploit for commercial purposes, license, rent, modify, distribute, copy, reproduce, duplicate, transmit, publicly distribute, publish, adapt, edit or create derivative works of portions of the content and materials of the site.

Notwithstanding the above, you may download or print a copy of the materials or contents of the site from your computer for your personal, non-commercial use, with the commitment to keep the copyright or any proprietary announcement intact. Any copying, compilation, directly or indirectly, collection, directory or database without prior authorization from Val Mobility is prohibited. Likewise, the use of the materials or contents for any purpose that is not expressly permitted is automatically prohibited.

RESERVATION AND CANCELLATION POLICIES

Once you receive a confirmation, your reservation is guaranteed. In order to maintain our commitment to all of our guests, val mobility operates a strict cancellation policy:

INDIVIDUAL RESERVATIONS

  • 48 hours or more prior to the transfer date - 100% refund
  • 5 hours prior to the tour date - we accept change of day, but there will be no refund
  • no show or delay - there will be no refund

Changes to your reservations or cancellations can be requested via email or by calling us at +52 (998) 495 1516. All changes will be subject to availability.

TRANSPORTATION SERVICE

The use of face masks is mandatory within our ground transportation

Charges to your card

Your credit card will be charged as soon as your reservation is confirmed, normally this process is completed after 24 hours from the sending of your reservation.

Prices and Exchange Rate

The rates published on our site are in US Dollars, which are duly specified at the time. Dollars could be loaded in Mexican Pesos. In the case of another currency, the transaction amount will be converted to US Dollars at the exchange rate on the day of the transaction. Please note that the amount listed on your credit card payment receipt may vary due to international currency exchange rate fluctuations.

Thank you for choosing Val Mobility!

If you have questions regarding these policies, please contact: info@valrental.com